Hotel FAQ

  • What are the check-in and check-out times?

    Standard check-in is at 3 PM with standard check-out being at noon.

  • What is your cancellation policy?

    Guest room reservations can be cancelled without a penalty until up to 48 hours before your arrival date. After that time, a cancellation charge applies equal to one night's room rate plus tax. Please retain your cancellation number to avoid cancellation charges.

    If you wish to modify your reservation, click here.

  • Is parking available at Saint Kate?

    Saint Kate offers a safe, reliable underground paid parking structure for our hotel guests. Self-parking is available at $30/night (includes in & out access).

  • Are refrigerators, cribs or rollaway beds available?

    Yes, these items are available upon request. Cribs are free of charge, roll away beds are $25 (limited number available), and all non-Canvas Artist guest rooms have a mini fridge in-room.

  • Is there a concierge service?

    Concierge service is available at 414-276-8686 X 2754. The concierge is located in the lobby of the hotel and will be happy to assist with special requests.

  • Does Saint Kate have a shuttle to and from the airport?

    Our hotel is near Milwaukee Mitchell International Airport and does not have a shuttle service, however, taxis are available 24 hours outside the lobby and airport connection shuttle service stops at the hotel.

  • Do you have high speed internet access in the guest rooms? If so, are there charges?

    Complimentary Wi-Fi is available in all public areas and guest rooms for convenient email access and web surfing. Our entire free tier provides premium level internet speeds and is equipped with wired and wireless 500MB internet service – our HSIA service provider is Sonifi.

  • Is early check-in available?

    Early check-in may be available depending on room occupancy and will be done on a first-come, first-served basis. Early check-in is never guaranteed.

  • We will arrive before check-in, what is the provision for storing luggage?

    Your luggage will gladly be stored at no charge until your check-in.

  • Are there hairdryers in the guest rooms?

    Yes, hairdryers are available in each room.

  • Are there dining options for hotel guests?

    Yes, guests can enjoy the following dining options at Saint Kate:

    In-Room Dining: Served daily from 5-10 PM. Dial 0 to order.

    the Bar: 7 AM – 11 PM, Sunday through Thursday. 7 AM – 12 AM Friday & Saturday. 7 AM – 11 AM breakfast available daily.

    Proof Pizza: 11 AM – 9 PM, Sunday through Thursday. 11 AM – 10 PM Friday & Saturday.

    ARIA: 5-9 PM daily.

    Giggly: 5-9 PM Tuesday through Thursday. 3-11 PM Friday & Saturday.

    The Dark Room: Available for private dining. Contact us to learn more.

  • How will I support the arts by staying at Saint Kate?

    Sculpture Milwaukee is one of the world’s largest complimentary art exhibits including sculptures from different local, national and international artists. The exhibit is important to the community and to the betterment of Downtown Milwaukee, and as such, a fee equal to 1% of your room rate per night will be added to your folio upon checkout from the months of June-October when the exhibition is active. For more information on Sculpture Milwaukee, click here.

  • Do you allow pets at your hotel?

    Yes, Saint Kate is a pet-friendly hotel. We do welcome dogs only, and a maximum of up to two pets with a combined weight of 100 lbs. At Saint Kate, we offer dog treats, dog bowls and beds based on availability. There is a pet cleaning fee of $100 per stay. Our friendly Concierge can assist with arranging a third party dog walking or potty service if needed.

    Some things to remember when traveling with your dog to our pet-friendly hotel – Saint Kate does not allow dogs to be left unattended in guest rooms and requires that they be on-leash at all times when travelling through public spaces. Please be courteous and clean up your dog's waste accordingly. Dogs are not allowed in the Milwaukee Center Galleria and should always use the front entrance of the hotel. Please contact Guest Services for more information on bringing your furry companion to stay at Saint Kate.

  • Taxes and Fees

    Rooms are subject to 15.5% state and local taxes.

  • Accessibility Features

    You can find all accessibility features here.

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